PRIVACY POLICY

Effective Date: [Insert Date]

Aurous Petro Pvt. Ltd. ("Company," "we," "our," or "us") is committed to protecting the privacy and security of our customers, suppliers, business partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, products, and services.

1. Information We Collect

We may collect the following categories of information:

Personal Information

• Full name

• Company name

• Email address

• Phone number

• Billing and shipping address

• GST number and other business identification details

Business Information

• Purchase orders

• Transaction records

• Payment information

• Product requirements and inquiries

Technical Information

• IP address

• Browser type and version

• Device information

• Website usage data

• Cookies and similar technologies

2. How We Use Your Information

We may use your information for the following purposes:

• Processing inquiries, quotations, and orders

• Supplying bitumen and petroleum products

• Managing customer accounts and transactions

• Providing customer support

• Sending order updates and service-related communications

• Improving our products, services, and website

• Complying with legal and regulatory obligations

• Preventing fraud and unauthorized activities

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties.

We may share information with:

• Logistics and transportation partners for product delivery

• Payment service providers

• Regulatory authorities when required by law

• Professional advisors, auditors, and legal consultants

• Service providers assisting in website maintenance and business operations

All third parties are expected to maintain the confidentiality and security of your information.

4. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality

• Analyze website traffic

• Enhance user experience

• Remember user preferences

Users may disable cookies through their browser settings, although some website features may not function properly.

6. Data Retention

We retain personal and business information only for as long as necessary to:

• Fulfill business purposes

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

7. Your Rights

Subject to applicable laws, you may have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of personal information

• Withdraw consent where applicable

• Object to certain processing activities

Requests may be submitted using the contact information provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external websites.

9. Children's Privacy

Our services are intended for business and commercial purposes. We do not knowingly collect personal information from individuals under the age of 18 years.

10. Compliance with Laws

We process personal information in accordance with applicable laws and regulations of India and other relevant jurisdictions where our business operates.

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updated versions will be posted on our website with the revised effective date.

12. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact:

Aurous Petro Pvt. Ltd.

Email: [Insert Email Address]

Phone: [Insert Phone Number]

Registered Office: [Insert Company Address]

By using our website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.